Privacy Policy

Who We Are

Falcore Labs is a research company building Creative Intelligence, with audio as a primary research domain.

For the purposes of applicable data protection law, Falcore Labs may act as the entity responsible for determining why and how personal information collected through the Site is processed.

Contact

connect@falcorelabs.com

Location

Mangalore, Karnataka, India

Information We Collect

We collect information that you provide directly to us, information generated when you use the Site, and information received from certain third-party services that support the Site.

We do not require you to provide more information than is reasonably necessary for the particular form or interaction.

2.1 Newsletter and Waitlist Information

When you subscribe to our newsletter, join a waitlist, or otherwise request updates, we may collect:

• Email address
• First name or full name, where requested
• Subscription or waitlist preference
• Date and time of submission
• Any information you voluntarily include in the submission

We use this information to manage subscriptions, send requested communications, provide product and research updates, and understand interest in Falcore.

2.2 Falcore Studio Early Access Information

When you request early access to Falcore Studio, the form may collect:

• Full name
• Email address
• What best describes you, such as creator, filmmaker, editor, sound designer, musician, producer, studio or production team, or another category
• What you primarily create, such as short films, feature films, online video, advertisements, music videos, games, social media content, music, or other work
• How you currently handle sound design
• Why you want early access to Falcore Studio
• Experience level, where provided
• Portfolio, website, or social link, where provided
• Any other information you voluntarily submit through the form

We use this information to evaluate early access requests, understand how people create and work with sound, prioritize product development, communicate with applicants, and improve Studio.

2.3 API Access Information

When you request API access or information about Falcore's developer products, we may collect:

• Full name
• Work email or other email address
• Company or organization
• Role
• Products or models you are interested in, such as Wave, Composer, or Catalyst
• Description of what you are building
• Intended use cases
• Expected usage level
• Company website, where provided
• Product or project URL, where provided
• Additional information, including timelines, existing tools, technical requirements, or questions
• Your communication preferences and consent choices

We use this information to evaluate requests, understand technical and commercial requirements, communicate with you, determine appropriate access, and improve our developer products and services.

Submitting an API access request does not by itself create an API account, grant API access, or create a commercial agreement.

2.4 Contact and Other Communications

If you contact us by email, contact form, social platform, community channel, or another supported method, we may collect the information contained in your communication, including your name, contact details, organization, and the contents of your message.

2.5 Information Collected Automatically

When you visit or interact with the Site, we may automatically collect technical and usage information such as:

• IP address
• Approximate geographic information derived from an IP address, such as country, region, or city
• Browser type and version
• Operating system
• Device type and characteristics
• User agent information
• Referring URL
• UTM parameters and other campaign information
• Pages viewed
• Time spent on pages
• Interaction events and navigation information
• Date and time of access
• Basic diagnostic, security, and performance information

The exact information collected may depend on your browser, device, configuration, and the technologies enabled on the Site.

Cookies and Similar Technologies

We may use cookies, local storage, pixels, tags, scripts, and similar technologies.

These technologies may be used for:

• Essential website functionality
• Security and abuse prevention
• Remembering preferences
• Understanding website usage
• Measuring performance
• Improving the Site
• Campaign and referral measurement
• Supporting communications and access workflows

Some technologies may be provided by third-party service providers.

You can control certain cookies through your browser settings and, where available, through controls provided on the Site. Disabling certain technologies may affect some website functionality.

How We Use Personal Information

We may use personal information for the following purposes:

4.1 Providing and Operating the Site

• Operate, maintain, and improve the Site
• Respond to requests and communications
• Provide information requested by you
• Manage forms, waitlists, early access programs, and API access requests
• Maintain records of requests and communications

4.2 Product and Research Development

• Understand how creators, developers, teams, and organizations want to use Falcore
• Evaluate product demand and access requests
• Improve products, workflows, documentation, and user experience
• Analyze aggregated or de-identified trends
• Conduct research and product planning

We do not treat submission of an access request as a blanket authorization to publicly disclose your information.

If we intend to use information for a materially different purpose, we will provide additional notice where required.

4.3 Communications

We may send:

• Newsletter content
• Product updates
• Research updates
• Early access information
• Service announcements
• Responses to your requests
• Information about relevant Falcore products or programs

Where applicable, marketing communications will include an unsubscribe mechanism or another appropriate method to stop receiving those communications.

Unsubscribing from marketing communications does not necessarily stop operational, transactional, security, or legally required communications.

4.4 Security and Abuse Prevention

We may process information to:

• Detect and prevent fraud
• Detect security incidents
• Prevent abuse
• Protect the Site and our systems
• Investigate suspected violations
• Maintain technical logs
• Enforce our Terms of Service

4.5 Legal and Regulatory Compliance

We may process information when reasonably necessary to comply with applicable law, respond to lawful requests, protect legal rights, establish or defend claims, or satisfy regulatory requirements.

Legal Bases and Consent

Depending on the jurisdiction and circumstances, we may process personal information based on:

• Your consent
• Your request for us to take steps before providing a service or access
• Our legitimate or otherwise legally recognized interests, where permitted
• Compliance with legal obligations
• Other lawful grounds available under applicable law

Where processing is based on consent, you may withdraw that consent subject to applicable law.

Withdrawal of consent does not affect processing that was lawfully carried out before withdrawal.

For processing governed by India's Digital Personal Data Protection framework, we intend to provide notices and consent mechanisms appropriate to the requirements applicable to the relevant processing when those provisions are in force.

Data Minimization and Accuracy

We aim to collect information that is reasonably relevant to the purpose for which it is collected.

Please provide accurate information and update us if information you have provided becomes materially inaccurate.

You should not submit sensitive personal information, passwords, confidential business secrets, source code, credentials, financial account information, or other information that is not requested by our forms.

How We Share Personal Information

We do not sell your personal information.

We may disclose information to the following categories of recipients where reasonably necessary:

7.1 Service Providers

We may use third-party providers for services such as:

• Website hosting and infrastructure
• Cloud storage and databases
• Email delivery and newsletter management
• Form processing
• Analytics
• Security and abuse prevention
• Customer or access request management
• Communication tools
• Technical monitoring

These providers may process information on our behalf and may be subject to contractual, technical, or organizational requirements appropriate to the services they provide.

7.2 Professional Advisors

We may disclose information to professional advisors such as lawyers, accountants, auditors, insurers, and other advisors where reasonably necessary.

7.3 Legal and Regulatory Authorities

We may disclose information when required or permitted by applicable law, regulation, legal process, court order, or lawful governmental request.

7.4 Business Transactions

If Falcore Labs is involved in a merger, acquisition, financing, restructuring, reorganization, sale of assets, or similar transaction, personal information may be transferred as part of that transaction, subject to applicable law.

7.5 With Your Direction or Consent

We may share information where you direct us to do so or where you have otherwise authorized the disclosure.

International Processing and Transfers

Falcore Labs and its service providers may process personal information in countries other than the country in which you live.

Where personal information is transferred internationally, we will seek to comply with applicable legal requirements governing such transfers.

Because our website and service providers may use globally distributed infrastructure, information submitted to the Site may be accessible or processed outside India.

Data Retention

We retain personal information only for as long as reasonably necessary for the purposes described in this Privacy Policy, unless a longer period is required or permitted by law.

Retention periods may depend on:

• The purpose for which the information was collected
• Whether you remain subscribed to a newsletter or waitlist
• Whether an access request remains under consideration
• Whether we need the information to maintain records of communications
• Security, fraud prevention, or technical logging requirements
• Legal, accounting, tax, dispute, or regulatory requirements

When personal information is no longer required, we will seek to delete it, anonymize it, or otherwise dispose of it in accordance with applicable law and our operational practices.

If you unsubscribe from marketing communications, we may retain limited information necessary to record and honor your unsubscribe request.

Your Rights and Choices

Depending on applicable law, you may have rights relating to your personal information, including rights to:

• Request access to personal information we hold about you
• Request correction of inaccurate or incomplete information
• Request deletion or erasure where legally available
• Withdraw consent where processing is based on consent
• Request information about how your personal information is processed
• Raise a grievance or complaint
• Request other rights available under applicable data protection law

Certain rights may be subject to legal exceptions, identity verification requirements, or other limitations.

To exercise a right, contact us using the privacy contact information in this policy. We may need to verify your identity before responding to a request.

Marketing and Newsletter Choices

If you subscribe to our newsletter or other marketing communications, you can unsubscribe using the unsubscribe mechanism included in the communication or by contacting us.

We may still send non-marketing communications where reasonably necessary, including responses to requests, service-related notices, security notices, or other communications that we are legally permitted or required to send.

Third-Party Links and Services

The Site may contain links to third-party websites, platforms, social networks, repositories, or services.

We are not responsible for the privacy practices, security, or content of third-party services that we do not control.

Your interactions with those services are governed by their own terms and privacy policies.

Security

We use reasonable administrative, technical, and organizational measures intended to protect personal information against unauthorized access, loss, misuse, alteration, disclosure, or destruction.

No website, transmission method, storage system, or security measure can be guaranteed to be completely secure.

You should not submit passwords, API keys, private credentials, payment card information, or other highly sensitive information through general website forms.

Data Breach and Security Incidents

If we become aware of a personal data breach that requires notification under applicable law, we will take the steps required by that law.

Where legally required, this may include notifying affected individuals and/or the relevant regulatory authority within the applicable timeframe and with the information required by law.

Children's Privacy

The Site and our access programs are not directed to children under 18.

We do not knowingly seek to collect personal information from children through our general website forms.

If you believe that a child has provided personal information to us in circumstances where collection was not permitted, please contact us so that we can assess the situation and take appropriate action.

Where applicable law imposes specific requirements for processing a child's personal information, we will comply with those requirements.

User Submissions

Information submitted through our forms may include descriptions of creative projects, products, workflows, or technical requirements.

Please do not submit confidential information that you do not want us to receive.

Unless separately agreed in writing, submitting information through a form does not create a confidentiality agreement, non-disclosure agreement, partnership, employment relationship, or other contractual relationship.

We do not acquire ownership of your personal information or intellectual property merely because you submit it through a website form.

Analytics and De-identified Information

We may create aggregated, statistical, or de-identified information from information collected through the Site.

Where permitted by applicable law, we may use such information for analytics, research, product development, security, and business planning.

We will not knowingly use de-identified information to attempt to identify an individual where prohibited by applicable law.

Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices, services, technology, legal requirements, or business operations.

When we make material changes, we may update the "Last Updated" date and, where required, provide additional notice.

We encourage you to review this page periodically.

Contact Us and Privacy Requests

For questions about this Privacy Policy, requests concerning your personal information, or privacy complaints, contact:

Falcore Labs

Mangalore, Karnataka, India

Privacy contact

connect@falcorelabs.com

Please include enough information for us to understand your request. We may request reasonable verification before processing a request concerning personal information.

Applicable Law

This Privacy Policy is intended to operate consistently with applicable laws and regulations governing personal information and privacy.

For users in India, this includes applicable provisions of India's Digital Personal Data Protection Act, 2023 and the Digital Personal Data Protection Rules, 2025 as and when the relevant provisions apply to Falcore Labs.

Where mandatory requirements of another jurisdiction apply to our processing of your information, we will address those requirements as required by applicable law.